We are seeking a highly motivated and experienced Field Service Manager to join our team in Cedar Park (Austin), TX. The Field Service Manager will be responsible for overseeing a team of field service technicians, ensuring that all service calls are completed in a timely and efficient manner.

Responsibilities:

• Manage and supervise a team of field service technicians
• Assign service calls and ensure timely completion
• Train and mentor technicians to improve performance
• Develop and implement service policies and procedures
• Monitor and analyze service performance metrics
• Coordinate with other departments to ensure customer satisfaction

• Requirements:

  • NETA III or IV Certification or equivalent experience
  • 5+ years of experience in field service management
  • Strong leadership and communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Knowledge of technical equipment and systems
  • Associates or Bachelors degree in related field (preferred)