Administrative & Billing Coordinator

Location: La Vergne, TN 
Department: EFS 

About Shermco:
Shermco Industries is North America’s leading independent electrical testing, maintenance, and engineering service company. We are seeking a detail-oriented and proactive Administrative & Billing Coordinator to support daily office operations, billing activities, and project administration. This role ensures the office runs smoothly while maintaining accurate and timely billing for our customers and internal teams.

Responsibilities 

Administrative Support

• Provide daily administrative and office management support to employees, managers, and customers.
• Answer incoming calls and route or relay messages professionally.
• Schedule and coordinate travel arrangements, meetings, and internal events.
• Maintain office, safety, and PPE supplies; coordinate technician uniforms and replenishment.
• Assist with timecard compilation, reporting, and data entry.
• Perform general administrative duties including filing, scanning, typing, and data organization.
• Support operations with purchasing and other departmental needs.

Billing & Financial Administration

• Prepare, calculate, and issue customer invoices, account statements, and supporting documentation.
• Ensure billing accuracy by gathering all required project and labor data from Project Managers.
• Maintain billing records, ledgers, and credit balances; resolve billing discrepancies or irregularities.
• Post billing data into ERP (Navision/Business Central) and other databases (PowerDB).
• Respond to customer inquiries and assist with payment coordination.
• Compile and maintain reports for budgets, revenue tracking, and cost summaries.
• Collaborate with Accounting to ensure timely posting, reconciliation, and financial reporting.

Other Responsibilities

• Maintain organized digital and physical records of billing, reports, and administrative documentation.
• Support special projects and continuous improvement initiatives as assigned by management.