We are seeking a hands-on, highly engaged Accounts Receivable Manager to lead and evolve our AR function within a ~$2B+ revenue organization. This role is anchored in a People, Process, Technology philosophy—prioritizing team development and engagement, strengthening foundational processes, and leveraging technology to scale.

This leader will not only build and elevate the AR team, but also actively participate in operations—serving as a player-coach when needed. The role requires deep expertise in project-based billing, corporate credit/risk management, and DSO optimization, along with experience utilizing Business Central and High Radius to drive performance and efficiency.

People (Lead, Develop, Engage)

• Build, mentor, and elevate a high-performing AR team within a shared services environment.
• Create a culture of accountability, continuous improvement, and customer-centric service.
• Act as a hands-on leader, stepping into day-to-day operations when needed to support the team and remove obstacles.
• Establish clear performance expectations, coaching plans, and career development opportunities.
• Partner cross-functionally with Sales, Operations, and Finance to align behaviors that improve cash flow outcomes.

Process (Standardize, Simplify, Execute)

• Assess and strengthen end-to-end AR processes, including project-based billing, collections, dispute management, and cash application.
• Drive consistency and discipline in billing practices—ensuring accurate contract interpretation, milestone billing, and timely invoicing.
• Lead the development and enforcement of credit and risk policies, including financial analysis, credit limits, and account monitoring.
• Implement scalable, standardized workflows that reduce cycle times and improve collection effectiveness.
• Actively manage and improve key metrics, with a strong focus on DSO reduction, aging performance, and cash conversion.

Technology (Enable, Automate, Optimize)

• Leverage Microsoft Dynamics 365 Business Central and High Radius to enhance visibility, automation, and execution across AR processes.
• Identify and implement opportunities to automate manual activities and improve data quality.
• Partner with IT and Finance Systems teams to ensure tools are fully optimized and aligned with business needs.
• Use data and analytics to drive decision-making, performance transparency, and continuous improvement.

Key Responsibilities

• Lead day-to-day AR operations across billing, collections, credit, and cash applications.
• Partner with project-based billing team in a complex, contract-driven environment.
• Drive corporate credit analysis and risk management, balancing growth with disciplined exposure controls.
• Develop and execute strategies to achieve DSO and working capital targets.
• Actively monitor AR aging and lead escalations on high-risk accounts.
• Deliver clear, actionable reporting on AR performance to senior leadership.
• Foster strong collaboration with internal stakeholders to resolve disputes and improve customer payment behavior.

Required

• Bachelor’s degree in Finance, Accounting, or related field
• 7+ years of AR, credit, or collections experience, including team leadership
• Proven experience in project-based billing environments
• Strong foundation in corporate credit and risk analysis
• Hands-on experience with:
• Microsoft Dynamics 365 Business Central
• High Radius (collections, credit, or cash application modules)
• Demonstrated success managing AR in a large-scale organization ($1B+ revenue)
• Deep understanding of DSO drivers and working capital optimization

Preferred

• Shared services or centralized AR experience
• rocess improvement mindset (Lean, Six Sigma, or similar)

What Success Looks Like

• A stronger, more capable, and engaged AR team
• Standardized, scalable processes that reduce billing errors and cycle times
• Measurable improvement in DSO, delinquency, and cash flow predictability
• Effective use of technology to drive automation and insights
• A leader who is both strategic and willing to roll up their sleeves

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Shermco Industries will not recognize claim to any unsolicited resumes or candidate information from third party agencies. All inquiries from third party recruiting agencies should be directed to careers@shermco.com