Core Focus: People, Process, Technology

1. People

• Serve as a go-to resource and mentor for AR processors and junior staff.
• Provide guidance on complex billing, collections, and dispute scenarios.
• Help reinforce accountability, responsiveness, and a customer-focused mindset.
• Partner with the AR Manager to go onboard and train new team members.

2. Process

• Support project-based billing, ensuring accuracy in contracts, milestones, and invoicing.
• Manage a portfolio of customer accounts, driving collections and resolution of past due balances.
• Apply credit and risk guidelines to escalate potential exposure issues.
• Identify process gaps and recommend improvements to billing and collections workflows.
• Support initiatives to improve DSO and aging performance.

3. Technology

• Utilize Business Central for billing, account management, and reconciliation.
• Leverage High Radius for collections activity, prioritization, and account insights.
• Maintain accurate AR data and ensure proper documentation of customer interactions.
• Assist in adoption of system enhancements and automation tools.

Key Responsibilities

• Own cash application and collections for assigned accounts within a project-based environment.
• Drive timely resolution of disputes impacting cash flow.
• Monitor aging and proactively follow up on overdue balances.
• Support credit reviews and customer onboarding from a risk perspective.
• Provide weekly updates on account status, risks, and collections activity.
• Assist leadership in driving AR performance metrics.

Minimum Qualifications 

• 4–7 years of AR, billing, or collections experience
• Experience in project-based billing
• Understanding of credit and risk concepts

Experience with:

• Microsoft Dynamics 365 Business Central
• High Radius
• Strong working knowledge of AR metrics, including DSO
• Detail-oriented with strong follow-through and accountability

Success Metrics

• Timely and accurate billing execution
• Reduced past-due balances on assigned portfolio
• Strong dispute resolution cycle time
• Positive contribution to DSO improvement
• Support of team productivity, stability and consistency

EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE

Shermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.  Shermco is a drug-free workplace.

NO AGENCIES PLEASE